|Writing the addresses and the date
||top right corner: your address (with phone number and eMail address),
date (but no name!)
left-hand side: name and address of the receiver
(starting on the line below the date)
|Beginning your letter (salutation)
||Dear Mr/Mrs/Ms + famil name,
(use Ms when you do not know if the woman is married or not)
Dear Sir/Madam (if you do not know the name)
Dear Sir or Madam (if you do not know if you are writing to a man or a woman)
|Giving the reason for your letter
||First paragraph (start with a capital letter):
I have been informed that you ... / I would like to respond to / reply to ...
I am writing to ask whether ... / to say that ... / to comment on ...
|Coming to the end of your letter
||I am looking forward to hearing from you soon.
Thank you very much in advance for your help.
|Finishing your letter (closing phrase)
||Yours sincerely (you know the person's name)
or: Yours faithfully (you do not know the person's name)
Max Mustermann (your handwritten signature; in addition often a typed one, too, especially if your handwriting is not very clear)
taken from "Sicher ins Zentralabitur", Klett, p. 75